Tag Archives: out of gas

Gas attack

I now have gas! Only half a tankful, but if that means twice as many people who ran out of gas can have half a tank rather than a full tank then that has to be a good thing. Many food and materials delivery problems are the result of this ‘just in time’ thing, where retailers, contractors and suppliers of almost everything no longer hold stocks themselves but rely on delivery companies getting the goods to them on a day-to-day basis, which presumably works well when the roads are clear. Before BP Gas fitted a telemetry system to my tank I would get a top-up whenever a tanker was in the area. Also, if my gauge showed about 30%, I would call them and ask for a top-up.

Now they wait for a radio signal telling them my tank level is low (less than 20%, I believe) and they come and fill it up. But because there are no casual top-ups, and because levels have been allowed to drop much lower than they would have done before, there is far less gas out there in customer’s tanks than there used to be. So, guess what happens when there is snow and the tankers can’t deliver?

All this stuff is called logistics. It used to be called deliveries. There is more about logistics here.

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Vote with your feet

Oh no you didn’t!
The BIG PARCEL that was supposed to be delivered before Christmas never came. John Lewis chased it but they couldn’t get anywhere either so they gave a full refund. So, no marks for UPS.

No marks for BP Gas either, despite me having lodged two complaints about non-delivery. The needle on my tank is now so far into the red I can no longer read it. Will they come before I run out? Will I soon have no central heating and no gas to cook with? Watch this space. To be fair to them it’s only THIRTY-ONE days since I asked for a top-up.

How do firms like these manage to survive?

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